Purchased a 2013 passat TDI SEL on Monday and took possession of it on Saturday after the emission update was performed and the AC was fixed. John was my salesman. He was terrific. The service department worked over Friday night on the AC issue that John found on Friday morning when he was doing make ready for me to pick up Friday afternoon. He called me and told me they were going to try to get it fixed so I could pick it up Saturday. I got an email from the service department 7:48 that my car was ready. Great job!!
I went in to purchase a used vehicle and was helped by Jonathan. He was very helpful and understood my financial situation. He went over everything with me and made the process very simple.
Super easy process , our Sales Rep Jonathan Sastre was easy to work with. Came in after work as a walk in on a Thursday, and he quickly greeted me, and pulled a couple colors for a few cars I liked. Told him I’d be back the next day at 2:30pm. That next day he took all my info mid day, and I came back after work and had a new car a few short hours later.Zero pressure, and I’ll defiantly be referring him to others.
Jonathan Sastre was my sales representative, from the first call until he handed me my keys it was an excellent experience. He was genuine, kind and professional. The dealership itself was clean, Brain at the front was awesome and my experience in finance was short and sweet! Thank you Metro Volkswagen for my new Passat!
Great experience! Love my new car!!!!
Great service! - They drove with me to hear the problem I was hearing in the car. - They thoroughly checked the car and did a great job communicating to me what was done. - They fixed a recall I didn't even know my car had. Will definitely be back with any car issues!
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